Hello, I am Luh
Product Designer
Crafting a future where simplicity and impact go
hand in hand.
About
It’s the little things that make a big difference
My UX/UI design experience has convinced me that a good project is not only a good design, goal and an expected outcome, but also a social, economic and environmental commitment.
I aspire to be a part of projects whose complexity defies the spirit of an engineer. Seeking creative and challenging tasks, to work in a motivated team of committed and enthusiastic colleagues. Friendly and open nature, driven, creative, with a motivated approach to tasks with pro activity as a worker and human being.
I am looking for efficient and technical solutions that integrate innovation and methodology to build great things.
6 years in Strategizing UX/UI
Solving digital products through design from scaling startups, in mid-size companies and most recently corporate .
User interviews
Solve digital problems across different industries and complex projects.
6 Projects
Led and mentored projects under my direct leadership and management.
Professional Certifications Enrolled and to for 2024
 IBM AI Product Manager
This certification by IBM covered essential concepts like the product lifecycle, personas, value creation, and SWOT analysis. It included hands-on labs and insights from industry experts, providing practical experience of the role of a product manager.
Google Project Manager
With a focus in project management and guided by Google PMs, this course covered key concepts like project life cycles, roles and responsibilities, and management methodologies. It emphasises effective management in terms of both techincal and talent aspect.
Google AI Essentials
The Google AI Essentials certification focused in applying AI tools to increase efficiency in idea generation and overall management. Taught by Google AI professionals, it covers AI Transformers’ technical understanding and responsible AI use, including bias identification and prompt engineering.
Key skills To Master In 2024
Product Management
Agile Methodologies
 Scrum Methodologies
User Research
Risk Management
Cost Optimization
Market Research
Roadmap Optimization
Leadership
Wordpress
Web Development
SQL
App Development
Product design
C#
Tools
Brief Of My Experience
Fullstack UX/UI Designer
October 2021 – Present
iOCO- Consulting @Totota,Sasol,Vodacom
Midrand – Remote
• We reversed engineered the existing
design/development process, I'm managing the creation of design libraries in figma
for cross-platforms which is aligned to UI/UX patterns and standards, also
responsible for UI design development for library components using Ionic framework
and ensure/review library components are applied across all screen flows then
perform User Acceptance Testing to verify the constructed screens aligns with design
library.
•
I prioritize and recommend design opportunities based on hypothesis/data I have
gathered then mentor 4 junior designers in creating designs and providing
constructive feedback on their UX research, user journeys, prototypes to ensure the
required designs/process are covered before deskcheck with business then develop the
approved design.
• Working closely with teams of 8researchers, 2Product Leads and
12clients representatives from different Opcos to understand the issues and plan a
course of action.
•
Updated Kinto & Automark user flows and navigation menus and designed the Settings
screens for Alt Find, resulting in a 16% decrease in user confusion and getting
stuck.
•
Continously reviewing existing process then provide efficient ways in improving the
existing UX/User Interface patterns issues for the B2B platforms, synthesizing
design recommendations for the Automark & Kinto platform.
• Effectively communicated design concepts and
rationale backed by best practice principles to motivate design choices to
stakeholders, developers at all levels, fostering buy-in and ensuring alignment
across the organization
.
•
Managed team of 5devs, 2designers and multiple projects simultaneously, primary
project was Pico web and dashboards for providers and students where students with
grade12 have less APS score can get an opportunity to upskill themselves by
enrolling any course to get the required APS score so they can qualify for tertiary
whilst adhering to tight deadlines and continue maintaining a high level of design
quality for the client.
• Led UX research initiatives for client project called Aziza, user
interviews, surveys, and data analysis, to gain deep insights into user
needs/behaviours, competitive analysis, pain points to turn the ux research results
into solutions.
• Translated research findings into actionable user interface design
decisions, creating user-centered solutions that met both business objectives and
user expectations.
UX/UI Designer
Sept 2021 – Sept 2022
Startup Company
Braamfontein – On-Site
Open Sesyme
June 2019 – March 2020
Startup
Mthatha – On-Site
• Evaluated and executed over 30 UX design issues on
clients websites and provided recommendations to fix them by applying data analytics
tools and optimisation.
• Implemented wireframes, low, high fidelity designs and identified
opportunities for enhancements and utilized user-centric design processes to
communicate design benefits or choices to the team and clients.
• I researched, then designed a grocery delivery and SmartServe ordering
app to enhance takeaway or sit-in ordering app then negotiated with business owners
to subscribe to the app which was later used by LaPiaza and pilot testing with other
local restaurants. I applied user interviews/testing with business owners and
customers) to which resulted in an improved customer experience satisfaction in
ordering food and a streamlined order processing for restaurants.
• Operated as the Product Manager, defining project lifecycles
and ensuring the successful development and delivery of key milestones, easily
adapting to customer needs.
Testimonials
What my managers and colleagues say about me.
Full recommendation letters will be submitted upon request.
Masego Mongale
IT Digital UX/UI Designer
… and was always able to rely on him for design standards or UI patterns, transparency, and professionalism. In every project we worked on together, Luh demonstrated his product design abilities and making sure that meetings and deadlines were always adhered to, that every stakeholder knew their role and what deliverables were expected by the next milestone, and that any roadblocks were discussed and plan ned for ahead of time …
Cleorise Enoch
Business Analyst Specialist
… Lula was professional, diligent and confident in all UX/UI design. His attention to detail and transparency helped secure the relationships between key teams as we progressed the merger and to deliver our planned product …
David Molefe
Power BI Analyst
…Lula demonstrated strong product design skills, ensuring design standards adherence is considered within the team, clear role definitions, and proactive management of potential roadblocks. His straight-forward communication and openness to new ideas facilitated effective collaboration across teams. …
Masibonge Mgoqi
Backend Developer
… In every project we worked on together, Luh demonstrated his organizational abilities by making sure that meetings and deadlines were always adhered to, that every stakeholder knew their role and what deliverables were expected by the next milestone, and that any roadblocks were discussed and planned for ahead of time …
Tiaan Dutoit
Senior Developer
…Â As an employee, Lulamile was always reliable and resourceful. During his time in my team, he managed his tasks with professionality and precision…
